Real problems.
Practical change.

The problem

NALA needed a coherent view of learners and a clearer IT roadmap. Manual processes and limitations in existing systems were constraining progress.

TTG’s response

The published engagement assessed workplace technology, communications and infrastructure, with recommendations covering cloud, continuity, finance and document management.

The problem

Unsuitable desktops and poor connectivity affected work and residents' access to digital services. The organisation needed a realistic investment plan.

TTG’s response

TTG assessed the technology estate, consulted employees and partners, reviewed costs and suppliers, and created a roadmap and business case. Procurement workstreams supported the changes.

The problem

Infrastructure, backup, continuity and networking needed improvement. Hayley Group also needed a clear sequence for investment and security work.

TTG’s response

TTG assessed the estate with business and IT stakeholders, defined future capabilities, and set out delivery phases, dependencies and costs. Networking work included SD-WAN.

The problem

An inflexible hosting arrangement and heavily customised CRM created manual workarounds, duplicated data and barriers to change.

TTG’s response

TTG established an interim operating model, designed the Azure environment, reset Dynamics 365 around standard capabilities and connected Leadoo lead capture. A multi-year roadmap defined further priorities.

The problem

Budget constraints, ageing infrastructure and underused Microsoft technology limited what the organisation could achieve.

TTG’s response

TTG assessed the environment and developed a phased transformation plan covering device management, Microsoft 365 and migration from data centres to Azure.

The problem

End-of-life systems, inefficient network and desktop management, underused cloud resources and security gaps created cost and operational risk.

TTG’s response

TTG assessed the environment and prioritised infrastructure upgrades, better use of Azure, security controls and improvements to information management.

The problem

Recording daily work and preparing appraisal reports added administrative effort to already demanding clinical workloads.

TTG’s response

TTG worked with the BMA product team to define and build an application with online and offline working, activity records and reporting. It used the organisation's existing single sign-on investment.

The problem

The old intranet was slow, difficult to navigate and poorly suited to mobile use. Employee directories were managed in spreadsheets, adding administrative work.

TTG’s response

TTG worked with Durkan to migrate content into SharePoint, improve navigation and integrate the people directory. Microsoft Clarity provided insight into how the intranet was used.

The problem

An outdated website was slow and not mobile-friendly. Updates depended on developers, while maintenance and hosting costs were high.

TTG’s response

TTG worked with the marketing team on digital brand guidelines, content and requirements, then built a responsive site with security and analytics. Training supported content updates and approval workflows.

The problem

Manual socket counts, wiring calculations and transfer into spreadsheets made tender preparation time-consuming and inconsistent.

TTG’s response

The published workflow reads electrical plans, structures counts and quantities into Excel outputs, and highlights exceptions for human review.

The problem

Repetitive sanction checks placed pressure on a small team, with information spread across external sources.

TTG’s response

The article describes an AI assistant intended to pre-screen billing records and flag exceptions while staff retain oversight and approval.

The source describes an enhancement in development; projected benefits are not achieved results.

The problem

Supplier documents arrived in varied formats and required repeated data entry into spreadsheets and third-party customs systems.

TTG’s response

The article describes an inbox-driven workflow to extract and structure invoice data, prepare requests and send approved submissions through authorised third-party portals.

Delivery status requires confirmation. No staffing-reduction claim is presented as verified.

The problem

Outdated infrastructure, network limitations and an overstretched service provider were affecting day-to-day work.

TTG’s response

TTG coordinated network, cloud and desktop improvements, followed by a co-sourced IT relationship.

The problem

Outdated systems, unclear processes and ambiguous support responsibilities were limiting effectiveness.

TTG’s response

TTG improved incident and change management, communication, monitoring and disaster-recovery planning.

The problem

End-of-life infrastructure was making email, file sharing and access to applications harder to manage. The organisation needed a rapid transition.

TTG’s response

A technical assessment shaped the migration. TTG introduced cloud hosting, Exchange migration, Teams and Microsoft Endpoint Manager to support collaboration and device management.

The problem

Unreliable Wi-Fi, ageing switching and telephony faults were disrupting staff and cloud applications. Legacy circuits also constrained the route to better connectivity.

TTG’s response

TTG rebuilt the network core, introduced segmentation, modernised wireless access and remediated 3CX telephony. It then coordinated a planned move to full fibre.

The problem

Outdated systems, decentralised IT processes and inefficient licence use made it harder to support operations and manage risk.

TTG’s response

TTG helped streamline IT management and workflows, strengthen security practices and review the use of software licences and infrastructure resources.

The problem

Twelve rural farms faced limited bandwidth, outdated firewalls and a lack of connection resilience. Internal IT teams also carried the maintenance burden.

TTG’s response

TTG coordinated supplier assessment and delivered a managed SD-WAN solution using bonded 4G/5G data connections, with a roadmap for integration and expansion.

The problem

Document versions, poor remote access, ageing infrastructure and inconsistent desktop management affected collaboration, performance and security.

TTG’s response

TTG introduced Office 365 and Teams, Azure AD integration, hybrid Exchange and improved device management using Endpoint Manager and Windows Autopilot, alongside infrastructure and recovery changes.

The problem

A malware attack in 2019 disrupted applications and desktops. Critical business functions were forced into manual work while the organisation rebuilt its environment.

TTG’s response

TTG supported the infrastructure recovery and introduced network, backup, cloud-recovery and device improvements. The programme also addressed service management, collaboration and operational processes.

The problem

A prospective contract required stronger security assurance across a complex IT estate, alongside better policies and operational documentation.

TTG’s response

TTG worked with Hayley Group's IT team to assess gaps against the Cyber Essentials framework, define remediation and review progress regularly.

The problem

The Trust lacked the expertise and roadmap needed for Office 365 adoption, with concerns about email disruption and expensive infrastructure support.

TTG’s response

TTG assessed Office 365, Azure AD and Exchange, developed the business case and implemented collaboration, hybrid email and identity improvements.

The problem

Underperforming support, high desktop and infrastructure costs, and the absence of a clear roadmap were limiting progress.

TTG’s response

TTG assessed the estate and defined a business case, architecture and phased delivery plan. The programme included modern desktops, Azure Virtual Desktop, collaboration and networking changes.