Why your digital transformation is likely to fail

Jul 18, 2022

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It’s not just you. Many in-house digital transformation projects stall or fail completely. Often for the same reasons.

Fail to prepare, prepare to fail.

We’ve seen it all and recognise the pitfalls and challenges.

Do any of these ring any bells for your current situation?

Blinkered by tech rather than business-led

Of course, your technology solution is fundamental to delivering for your own clients, but without a clear business-wide aim for the transformation, focusing on the technology alone won’t work.

 Your legacy tech is overwhelmingly complex

We’ve all been there, a network of interdependent tech and systems that no one has total oversight of and no one’s quite sure where it all came from and why.

You’re missing an overall strategy

You know how you’d like things to look but haven’t defined your specific goals or mapped out how the process is going to work. There’s a little bit of a play it by ear and take one project at a time approach happening

No one’s actually in charge of the project

Your IT department is working on some of the tech elements and you have lots of project managers working independently and competing for the same resource,

There are individual sponsors for separate projects, but there isn’t one person who is overseeing the whole transformation. Without clear leadership, it’s tough to stay on course

You don’t have in-house access to the skills required

You’re looking at digital transformation because your current solution isn’t working. One of the reasons behind that is likely to be a skills and capabilities gap which needs to be closed to successful overhaul your technology.

You’ve started all the projects at once

You have a bold vision and there’s enthusiasm in-house. To make the most of this, you’ve launched on a company-wide, multi-level, all-encompassing digital transformation. In other words, you’re building a block of flats without having dug the foundations.

You’re not keeping track of progress against a baseline

If you don’t have a roadmap plotted out and there isn’t one person managing your transformation, it can be hard to monitor the project and evaluate progress against a baseline. But without this information, it becomes hard to recognise when your transformation is getting off track and you might miss the chance to course correct.

 There are lots of reasons why digital transformations fail and if you’re reading this then it’s likely you’ve experienced or are experiencing some of them. The good news is that our tried-and-tested approach is built on establishing the foundation of where you’re going and what you’re trying to achieve and avoiding every single one of these common points of failure.

How we make sure transformations succeed

No matter the size of your organisation, if you’re embarking on an overhaul of your technology and operation models you need a plan in place that will deliver an outcome that aligns with your business goals. A roadmap based on strategic principles, your existing capabilities and the resources available.

That’s where our transformation advisory assessment comes in. We audit your existing technology, assess the operating models in place and document and baseline your challenges. This process demystifies your current solution, establishes interdependencies and allows us to define exactly what is required.

We like quick wins. They set the foundations for successful transformations as without the basics in place true digital transformation will fail. You need the foundations of a modern desktop to enable staff collaboration; a flexible network to optimise your office space; and a scalable infrastructure underpinned by strong security and business continuity. We help you put the building blocks in place for a successful start to your digital journey, addressing smaller projects individually rather than trying to tackle everything at once without any preparation.

With your strategic principles in place, we then create a comprehensive set of processes, projects and roadmaps. With 60 years of experience, our team builds on your in-house capabilities to successfully manage your solutions and services.

Read our playbook to find out more about the approach we use for fail-proof digital transformations.

 

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