Desktop support

With today's technology all your endpoints should
work be patched be easy to access
so you can focus on delivering for your customers

Where and how we work has fundamentally changed in the last few years and this has impacted how we support and maintain our devices.

Desktop, mobile and tablet capabilities, as well as security, have changed and video conferencing, multi-factor authentication, cloud printing and Microsoft Teams all impact how your team shares and collaborates.

Protecting and managing your devices

We offer a friendly and supportive service with a breadth of expertise to be leveraged.

How and where you work has significantly changed in recent years. Homeworking, video conferencing, sharing and collaboration have become ubiquitous.

As trusted partners we deliver on all the core activities that you would expect, and we understand how important it is to leverage this new functionality.

We remove the pain of managing and securing devices, providing proactive services to improve how your business use these new tools to achieve your goals and productivity gains.

Service Details

EndPoint Management and Azure Desktop

We use Microsoft Endpoint Manager to secure and manage your devices, whether physical or virtual.  We ensure compliance against all policies to prevent cyber-intrusion.

Security and Connectivity                    

We make sure that your device connectivity is secure and support users with MFA. We integrate and support Wi-Fi solutions to seamlessly connect to your estate.

Data and Office 365 Backups                                  

We make sure all your data is protected and offer enhanced services if Microsoft Standard does not meet your requirements.

Office 365 Training and Support

We provide proactive training and support to your staff, allowing them to take advantage of the tools you’re providing.

Cloud Telephony and Printing

We support cloud telephony solutions, in particular Microsoft Teams which has call recording and advanced features. We also partner with cloud printing solution Printix to provide a simple hybrid working print solution.

Your  Support Model    

We can augment your teams or provide a full outsourced service based on your preference.

Alerting and Monitoring

We manage and monitor your endpoints to make sure they are all compliant and secure against your policies.

Service Management and Reporting

Our service management meetings focus on what’s important to your business and how we can improve our service offering to you.

NEWS

The latest from our blog

Why do you need a Future Ready Tech Assessment

Why do you need a Future Ready Tech Assessment

Do any of these statements sound familiar? •It’s not worked very well for a long time, but what can we do? •No-one really takes ownership of anything anymore and we do the best we can? •We don’t really know what the problems are, but we know our staff and customer...

read more
Pitfalls and Challenges of Legacy IT

Pitfalls and Challenges of Legacy IT

We often talk about Digital Transformations where we are all seeking to demonstrably improve how things work either for our enhanced digital customer experiences, staff productivity or supplier collaboration.
However, often there are several challenges around existing old Legacy IT.
Legacy IT is not bad; it simply can no longer meet future needs. This is due to rapid changes in how we want to use and consume technology. Your Legacy IT was just never meant to do some of the things we expect today.

read more
Share This