Customer Success Story

Creating an award-winning app to help G’s Fresh import and export produce after Brexit

Industry

Agriculture

Location

Barway (Ely), United Kingdom

Revenues

£500 million

About

G’s are growers of the finest quality salads and vegetables.

G’s supply all the major UK and many European retailers with a vast range of fresh, tasty and healthy produce.

Guy Shropshire started G’s in 1952 and today his eldest son, John, is the Chief Executive.

Outcome

Significant operational process improvement 

Full transparency across supply chain

Reduced admin for hauliers and G’s staff

Future strategic platform

Key Metrics

Months

To deliver bespoke app from design to successful deployment.

%

Time Saved

Reduced hauliers’ waiting time at the borders.

%

Cost Cuts

Created a reporting process, cutting operational costs.

The Challenge

Following Brexit, regulatory and process changes were brought in around importing goods into the UK.

Following Brexit, G’s Fresh was challenged with adapting to a new logistics process to account for new regulations around imports and exports of fresh food between the UK and the EU.

They had previously been able to transport tonnes of fruit and vegetables between Spain, France and the UK without much worry over exact quantities or weight restrictions. However, now the firm had to figure out how to prove their produce had the right paperwork, manage different types of pallets, and estimate exact loads. G’s Fresh needed a new system and processes to connect all the moving parts, people and documentation that was needed to make importing and exporting quicker and easier.

The Solution

Develop a bespoke app to manage the documentation process.

We led this project from start to finish, working closely with the G’s Fresh IT team, leadership team and employees in both the UK and Spain. We spent hours talking to the team to understanding the challenges, and reviewed all the new import and export guidance surrounding fresh produce. We explored all the necessary data inputs and documentation we’d need to make this process smoother and simpler.

The Success

Redesigned the process and developed an app to fulfil all regulatory requirements.

We created a bespoke app that integrates seamlessly with G’s Fresh two ERP systems – in the UK and Spain. The app allows for the management of all customs declarations and paperwork for both the UK and Spanish authorities. 

The app is accessible to all stakeholders, regardless of whether they are on the network or not. This allows hauliers to access the customs documentation needed for their truck at anytime, and extends access to third-party Spanish agriculture producers.

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