Fremantle Trust – Defining Digital Transformation Strategy and Roadmap

Sector

Public sector | Charity

Location

Buckinghamshire, United Kingdom

Revenues

£50 Million

About

Strategy and Roadmap

Fremantle Trust, a respected care provider, has been steadfast in its mission to uphold the well-being of 1,100 residents. With a dedicated workforce of 1,500 staff, they are committed to delivering exceptional care services.

Outcome



Increased productivity through seamless migration to Microsoft 365 ecosystem.



Optimized costs and improved ROI in both short and long terms.



Enhanced flexibility and scalability of core IT infrastructure.



Improved business continuity with robust backup, recovery, and failover mechanisms.



Strengthened security posture through implementation of stringent device security and Zero Trust policy.

Executive Summary

Fremantle Trust faced an array of challenges stemming from budgetary constraints, outdated infrastructure, and underutilisation of Microsoft technologies. In response, TTG started on a comprehensive Transformation Assessment, leading to a meticulously crafted 10-stage plan aimed at modernising the Trust’s IT infrastructure. Our efforts resulted in a transformational shift for Fremantle Trust, empowering them with a future-ready IT ecosystem.

Through seamless migration to the Microsoft 365 ecosystem, optimised costs, enhanced productivity, and strengthened security posture, Fremantle Trust could focus on providing the best care to their residents.

The Challange

Navigating Budgetary Constraints Amidst Industry Dynamics

Fremantle Trust encountered an array of challenges that stemmed from budget constraints, exacerbated by inflationary pressures and fluctuating energy costs. As an organisation dedicated to providing uncompromising care, allocating funds to essential IT needs became increasingly challenging. Moreover, their existing infrastructure, which had served them for years, was now reaching the end of its operational life.

This presented a dual challenge: not only did the outdated infrastructure compromise operational efficiency, but it also posed significant security risks. Additionally, Fremantle Trust found itself underutilising the capabilities of Microsoft technologies, resulting in suboptimal IT performance and efficiency.

The Solution

TTG Transformation Assessment: Pioneering Modernization

In response to their challenges, we got started on a comprehensive Transformation Assessment, a journey that would redefine Fremantle Trust’s IT landscape. This assessment served as the cornerstone for devising a meticulous 10-stage plan, meticulously crafted to address every aspect of the Trust’s IT infrastructure. The plan began with the implementation of Intune for device enrolment, paving the way for streamlined device management and enhanced security protocols.

Moving forward, the transition of data centres to Azure not only modernised Fremantle Trust’s IT infrastructure but also unlocked a realm of possibilities in terms of scalability and flexibility. Each stage of the plan was carefully orchestrated to align with the Trust’s overarching goals, from enhancing productivity to fortifying security measures.

The Success

Empowering Fremantle Trust with a Resilient IT Ecosystem

The culmination of TTG’s efforts resulted in a transformational shift for Fremantle Trust, empowering them with a future-ready IT ecosystem. By embracing a fully managed Co-source agreement, the Trust achieved newfound cost-effectiveness and operational efficiency. The migration of users to the Microsoft 365 ecosystem ushered in a new era of productivity, with optimized costs and improved ROI observed in both the short and long terms.

The revamped IT infrastructure not only bolstered flexibility and scalability but also fortified business continuity with robust backup, recovery, and failover mechanisms in place. As Fremantle Trust migrated services to the cloud and simplified networks, stringent device security measures were implemented, enhancing their security posture and embracing a Zero Trust policy.